Healthcare Facilities

Complete Patient Intelligence
Across the Care Continuum

Every healthcare facility faces the same fundamental problem: patients arrive with incomplete information.

Hospital emergency departments treat unconscious patients with unknown medication lists. Nursing homes receive residents from acute care with gaps in discharge documentation. Rehabilitation facilities design therapy protocols without complete surgical records. Psychiatric facilities prescribe medications without knowing what has been tried before. Ambulatory surgery centers discover allergies during pre-op that should have been flagged weeks earlier.

The information exists. It is scattered across dozens of providers, systems, and formats. Your clinicians do not have time to track it down, and patients often cannot tell you where to look.

Modulus solves this. We retrieve complete patient histories from every provider they have ever seen, analyze the information using clinical AI, and deliver verified, actionable intelligence to your care teams when and where they need it.

The Problem Across Every Setting

Studies consistently show that patients cannot reliably recall their own medical histories. Medication lists are frequently incomplete or inaccurate. Records from outside your organization are often unavailable when needed. Transfer documentation misses critical details.

This is not a technology problem that health information exchanges have solved. HIEs capture only a fraction of patient records. Paper files, legacy systems, imaging centers, specialty practices, out-of-state providers, and facilities that have not joined exchange networks remain invisible to your clinicians.

The result is preventable errors, delayed treatment, duplicated testing, and worse outcomes. Your staff spends hours chasing records instead of caring for patients. And despite everyone's best efforts, critical information falls through the cracks.

What Modulus Provides

Complete medical record retrieval

We retrieve patient records from every provider they have ever seen, using Carequality, TEFCA, and direct outreach to facilities that are not connected to health information exchanges. Electronic records, paper files, faxed documents, legacy systems. We do the work your staff cannot.

AI-powered clinical intelligence

Modulus Synapse analyzes the assembled record against peer-reviewed evidence, surfacing clinically relevant findings, flagging potential interactions, and identifying patterns that might be missed in thousands of pages of documentation.

Physician-verified information

Every Modulus record has been reviewed by a board-certified physician. This is not raw data dumped from disparate systems. It is curated, verified clinical information organized for rapid comprehension.

Rapid access at point of care

When a Modulus member presents at your facility, authorized clinicians can access their complete health summary, medication list, allergy information, surgical history, and relevant clinical notes within minutes.

Pharmacogenomic data

For members who have completed Modulus Bio, your clinicians have access to genetic information about drug metabolism, helping guide medication selection and dosing.

Longitudinal continuity

As patients move through the healthcare system, their Modulus record follows them. Admissions, discharges, transfers, and transitions of care all benefit from continuous, complete information.

Hospitals

Emergency Department

When patients arrive unable to communicate, Modulus provides immediate access to their complete history. Allergies, current medications, chronic conditions, recent procedures, advance directives. Your ED physicians can begin appropriate treatment without waiting for family members to arrive or records to be faxed.

Intensive Care Unit

ICU patients are often the most complex in your facility, with multiple comorbidities and lengthy treatment histories. Modulus provides your intensivists with the complete clinical picture, including what other specialists have tried, what has worked, and what has failed.

Operating Room

Surgical teams can review complete patient histories during pre-operative planning, including prior anesthetic records, surgical complications, and pharmacogenomic profiles. Discovering relevant information before the patient is on the table reduces cancellations, complications, and adverse events.

Cardiac Care

For patients presenting with acute cardiac events, knowing their complete cardiac history, previous interventions, imaging results, and medication regimen enables faster, more appropriate treatment decisions.

Oncology

Cancer patients often receive care from multiple specialists across multiple institutions. Modulus assembles their complete treatment history, including chemotherapy regimens, radiation records, pathology reports, and genomic testing.

Labor and Delivery

Complete prenatal records, previous delivery histories, and relevant medical conditions available to your OB team when patients present in labor, regardless of where they received prenatal care.

Trauma

For Modulus members, emergency contact protocols can provide your trauma team with critical information including blood type, allergies, current medications, and relevant medical conditions even when patients cannot communicate.

Nursing Homes and Long-Term Care Facilities

Residents arrive from hospitals with discharge summaries that may not tell the complete story. Medication reconciliation is a constant challenge when residents have seen dozens of providers over decades. Family members may not know the details of conditions diagnosed years ago.

Complete admission information

When a new resident arrives, Modulus provides their full medical history, not just what the transferring facility chose to include. Prior hospitalizations, specialist consultations, imaging studies, and medication trials that inform current care.

Accurate medication reconciliation

See every medication the resident has been prescribed, by whom, and when. Identify discrepancies between what they were taking at home, what the hospital prescribed, and what the discharge summary lists.

Historical context for current symptoms

When a resident's condition changes, your clinical team can review their complete history to identify patterns, prior similar episodes, and what interventions worked before.

Family and care conferences

Having complete information makes conversations with families more productive. You can speak knowledgeably about the resident's history and explain how current care relates to their overall trajectory.

Reduced hospital transfers

Better information enables more conditions to be managed in place. When your team knows the complete picture, they can make more confident decisions about when transfer is truly necessary.

Rehabilitation Facilities

Effective rehabilitation requires understanding exactly what happened and what the baseline was before. Incomplete surgical records, missing imaging, and gaps in acute care documentation compromise therapy planning and goal-setting.

Complete surgical and injury records

Know precisely what procedures were performed, what hardware was placed, and what restrictions apply. Access operative notes, imaging studies, and post-surgical protocols from the acute care setting.

Pre-injury functional baseline

Understand what the patient could do before their injury or illness. Prior mobility assessments, functional status notes, and activity levels help set realistic rehabilitation goals.

Medical comorbidities that affect therapy

Cardiac conditions, pulmonary limitations, diabetes, and other comorbidities all affect rehabilitation protocols. Complete medical history ensures therapy is designed around the whole patient.

Coordination with ongoing specialists

Know who else is managing the patient and what their treatment plans entail. Coordinate rehabilitation with cardiac rehab programs, wound care, pain management, and other concurrent services.

Discharge planning from day one

Understanding the patient's home environment, social support, and prior living situation helps plan for successful discharge and reduces bounce-backs.

Psychiatric Facilities

Psychiatric care may be the specialty most hampered by incomplete information. Medication history is critical but notoriously fragmented. Patients may not recall or may not accurately report prior treatments. Records from other psychiatric providers are often difficult to obtain.

Complete psychiatric medication history

See every psychotropic medication the patient has tried, at what doses, for how long, and with what results. Avoid repeating failed trials and identify medications that have worked in the past.

Prior hospitalizations and crisis episodes

Understand the pattern of the patient's illness, including previous hospitalizations, what precipitated them, and what treatments led to stabilization.

Substance use treatment history

Access records from addiction treatment programs, detox facilities, and medication-assisted treatment providers. Understand the full scope of co-occurring disorders.

Medical comorbidities

Psychiatric patients often have medical conditions that affect prescribing decisions and overall care. Complete medical history ensures psychiatric treatment accounts for the whole patient.

Legal and forensic history

Where relevant and authorized, access prior evaluations, competency assessments, and forensic records that inform current treatment and disposition planning.

Collateral information

Modulus records may include notes from family members, prior therapists, and other collateral sources that provide context your patient cannot or will not provide.

Ambulatory Surgery Centers

ASCs face the same pre-operative information challenges as hospital ORs but often with smaller staff and less infrastructure for record retrieval. Incomplete histories lead to day-of-surgery cancellations, unexpected complications, and liability exposure.

Complete pre-operative assessment

Access cardiac clearances, pulmonary function tests, and specialist consultations regardless of where they were performed. Ensure patients are truly optimized before the day of surgery.

Anesthetic history

Review prior anesthetic records including medications used, airway management, and any complications. Know about malignant hyperthermia risk, difficult intubations, and post-operative nausea before your anesthesiologist meets the patient.

Medication and allergy verification

Confirm medication lists and allergies against the complete record, not just patient self-report. Identify anticoagulants, supplements, and other medications that affect surgical planning.

Pharmacogenomic profiles

For Modulus Bio members, understand genetic factors that affect drug metabolism, helping guide anesthetic and analgesic choices.

Reduced same-day cancellations

Better information during pre-operative planning means fewer surprises on the day of surgery. When issues are identified early, they can be addressed before the patient arrives.

Hospice and Palliative Care

End-of-life care requires understanding the full trajectory of the patient's illness, what has been tried, and what aligns with their values and wishes. Incomplete information leads to unwanted interventions and missed opportunities to honor patient preferences.

Complete treatment history

Understand everything that has been done, what has worked, what has failed, and what the patient has been through. This context informs goals-of-care conversations and helps families understand the situation.

Advance directives and prior discussions

Access documented advance directives, POLST forms, and notes from prior goals-of-care conversations regardless of where they occurred.

Symptom management history

Know what medications and interventions have been used for pain, nausea, dyspnea, and other symptoms. Avoid repeating approaches that did not work and build on those that did.

Family dynamics and social context

Prior social work notes, family meeting documentation, and psychosocial assessments provide context for navigating complex family situations.

Coordination with all providers

Hospice care often involves multiple providers. Understanding who has been involved and what their perspectives are helps coordinate a unified approach.

Dialysis Centers

Dialysis patients are among the most medically complex, with extensive histories and multiple comorbidities. They receive care from nephrologists, vascular surgeons, primary care physicians, and numerous specialists, often at different facilities.

Complete nephrology history

Understand the trajectory of kidney disease, prior dialysis access procedures, transplant evaluations, and nephrology consultations from all providers.

Vascular access history

Review every fistula, graft, and catheter the patient has had, including complications, interventions, and current status.

Medication reconciliation

Dialysis patients take numerous medications with complex dosing requirements. Complete medication history helps ensure accuracy and identify discrepancies.

Hospitalization records

Know about every hospitalization, including those at facilities outside your network. Understand what happened, what changed, and what follow-up is needed.

Urgent Care Centers

Urgent care fills the gap between primary care and emergency departments, often seeing patients with no established relationship and limited available history.

Immediate context for episodic care

When a patient presents for an acute issue, understanding their chronic conditions, current medications, and recent care elsewhere enables more appropriate treatment.

Allergy and medication verification

Prescribe with confidence knowing the patient's complete medication list and allergy history, not just what they can remember.

Avoiding duplicate workups

See recent lab results, imaging studies, and diagnostic workups performed elsewhere. Avoid unnecessary repeat testing when recent results are available.

Coordination with primary care

Understand who the patient's primary care provider is and what ongoing treatment plans are in place. Provide appropriate follow-up recommendations.

Clinical Benefits Across All Settings

Reduced medical errors

The majority of preventable medical errors involve incomplete or inaccurate patient information. Complete records mean fewer missed allergies, fewer dangerous drug interactions, and fewer treatments contraindicated by conditions your team did not know about.

Faster time to appropriate treatment

When your clinicians have complete information immediately, they can skip the diagnostic uncertainty and empiric treatment that delay definitive care.

Avoided duplicate testing

Complete records reveal recent labs, imaging, and diagnostic workups performed elsewhere, reducing unnecessary testing, radiation exposure, and cost.

Better care coordination

When you know who else is treating the patient and what they have done, you can coordinate rather than duplicate.

Improved patient and family satisfaction

Patients are tired of repeating their history to every new provider. When your team already knows their story, patients feel heard and confident in their care.

Operational Benefits Across All Settings

Reduced length of stay and faster throughput

Better information at admission means faster diagnosis and treatment, moving patients through your facility more efficiently.

Lower readmission and transfer rates

Complete information supports better transitions of care, reducing bounce-backs that affect quality metrics and reimbursement.

Decreased liability exposure

Incomplete information is a factor in a substantial percentage of malpractice claims. Documented access to complete patient records demonstrates due diligence.

Quality metric improvement

Many quality measures depend on accurate medication reconciliation, appropriate care transitions, and avoidable complications. Complete information supports performance across these measures.

Staff satisfaction and retention

Your clinical staff did not train to spend hours chasing records. Giving them complete information lets them focus on patient care.

Integration and Implementation

Modulus integrates with your existing systems through standard interoperability protocols. We do not require you to replace your EHR or change your workflows. Our clinical summaries can be delivered via FHIR APIs, secure web portal, or direct integration depending on your technical environment.

For facilities with limited health IT infrastructure, we offer portal-based access that requires no integration. Your staff can access patient information through a secure web application without any changes to existing systems.

Implementation includes dedicated onboarding support, clinical workflow consultation, and training for your staff. We work with your leadership and frontline users to ensure the integration supports rather than disrupts your operations.

Privacy and Compliance

Modulus is a HIPAA-covered entity operating as a licensed medical practice. All data sharing with your facility occurs under appropriate treatment, payment, and healthcare operations provisions or with explicit patient authorization.

Patient data is encrypted in transit and at rest, stored on privately hosted servers in the United States, and accessed only by authorized clinical personnel with a treatment relationship. We maintain detailed audit logs of all access for compliance and patient transparency.

We do not sell patient data, share it with third parties for marketing purposes, or use it to train AI models. Our business model is membership fees, not data monetization.

Partnership Models

We offer flexible partnership structures depending on your facility type, patient population, and operational needs.

Patient-funded model

Your facility promotes Modulus membership to patients and families. Patients pay membership fees directly. Your clinicians gain access to complete records for enrolled patients at no cost to the facility.

Facility-sponsored model

Your facility sponsors Modulus membership for specific patient populations. Pricing is based on enrolled patient volume and facility type.

Hybrid model

Combine patient-funded and facility-sponsored approaches for different populations based on clinical need and cost-benefit analysis.

Pilot program

Start with a defined patient population or clinical unit to demonstrate value before broader implementation.

Health system partnerships

For health systems with multiple facility types, we offer enterprise arrangements that cover hospitals, post-acute facilities, outpatient settings, and affiliated providers.

All models include implementation support, integration assistance, staff training, and ongoing technical support.

Getting Started

We welcome conversations with administrators, medical directors, directors of nursing, and clinical leadership at facilities of all types.

Our team includes clinicians who have worked across the care continuum and understand the realities of each setting. We are happy to discuss your specific challenges, patient populations, and operational environment to determine whether Modulus is a good fit.

Frequently Asked Questions

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Give your clinicians the complete patient information they need to deliver better care.